Privacy Policy | Thai Oriental Spa Sutton Coldfield
Last updated: 3rd of December 2024
Welcome to Thai Oriental Spa Sutton Coldfield’s website, accessible at https://365thaiorientalspa.co.uk/. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services. We are committed to safeguarding your privacy and ensuring compliance with the General Data Protection Regulation (GDPR).
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Data
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number.
- Booking Details: Information related to your appointment, such as preferred services and time slots.
- Payment Information: Payment details provided during bookings or transactions.
- Location Data: Your IP address and geolocation.
- Communication Data: Any messages or inquiries you send to us via the website, email, or social media.
1.2 Non-Personal Data
We also collect non-identifiable data to improve our services, such as:
- Browser type and version.
- Pages visited and time spent on our website.
- Referral sources (e.g., search engines or social media).
2. How We Use Your Information
We use your data to:
- Process bookings and provide massage and therapy services.
- Communicate with you about appointments, offers, or inquiries.
- Improve our website’s functionality and user experience.
- Comply with legal obligations and enforce our terms and conditions.
- Send promotional materials (only with your consent).
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party providers to process payments, manage bookings, or host our website.
- Legal Compliance: When required by law or to protect our rights.
- Consent: When you explicitly agree to share your information for specific purposes.
4. Data Storage and Security
We store your data securely on servers within the European Economic Area (EEA) and use industry-standard measures to protect it, including:
- Encryption for sensitive data, such as payment details.
- Regular security assessments to identify and mitigate risks.
- Limited access to personal data for authorized personnel only.
Your data will be retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data (“Right to be Forgotten”).
- Restriction: Restrict the processing of your data in certain circumstances.
- Portability: Request a copy of your data in a portable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, please contact us at thaiorientalspa249@gmail.com. We will respond as quickly as possible. This must be no later than one calendar month, from the day we receive the request.
6. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience.
- Analyze website traffic and performance.
- Personalize content and ads.
For detailed information about cookies and how to manage them, please refer to our Cookie Policy.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal data.
8. Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “3rd of December 2024.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
Thai Oriental Spa Sutton Coldfield
249a Jockey Rd, Boldmere, Birmingham, Sutton Coldfield B73 5XE
Email: thaiorientalspa249@gmail.com